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« Mapping Inactive Metal Mines Across the US | Main | loopmag »
Tuesday
Sep012015

Wild and wacky, but under warranty

Question: Why is Kilby’s mail so full of fishing rods in need of repair?

Answer: Because Kilby is a warranty supervisor for Far Bank Enterprises, in charge of overseeing warranty claims for both Sage and Redington brand fly fishing rods. He receives the damaged equipment and, like a fishing-obsessed crime scene investigation tech, sifts through the owner’s story and the physical evidence to ensure, if at all possible, the damage is covered.

It almost always is, he said, which makes the stories even funnier.

LINK (via: The Bainbridge Island Review)

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